Frequently Asked Questions at Leonardo Da Vinci Airport

Answers to passenger questions

What is the cheapest way to connect the airport to the center of Rome by public transport?

The Cotral bus service costs 5 euros and stops at Termini and Tiburtina stations, in the central area of Rome. In turn, the SIT bus costs 6 euros and stops at the Vatican and Termini. And Terravisión connects Fiumicino airport with Termini station, for 7 euros.

What is the fastest way to connect the airport to the center of Rome?

The Uber or taxi are the fastest options of getting to central Italy (40 minutes from the airport to Termini station). But it is the most expensive though (from 40 euros in Uber and 48 in taxi)

Where is the Uber Fiumicino Airport pickup location?

Uber pickup locations at airports are subject to change, so to find your pickup location, always check the Uber app after you request a ride.

Is there free internet access?

Yes, there is free Wi-Fi internet access in all terminals. To connect, turn on Wi-Fi on your device, choose the “Airport Free Wi-Fi” network, select one of the two types of “Free Wi-Fi at the airport: Super fast free Wi-Fi (only with the app) Rome airports – up to 4 Mbps) and fast free Wi-Fi (up to 2 Mbps) Start your browser and you will be automatically redirected to the welcome page.

How to go from Fiumicino to Ciampino airport or vice versa?

The FlixBus (3 euros) and Express Bus (7 euros) bus services connect the Rome airports Fiumicino and Ciampino in 30 minutes.

How to transfer between the terminals?

There is a free airport shuttle available during all year, running every fifteen minutes.

It connects the terminals and the parking areas with the Cargo area

Where to buy a SIM card?

TIM from 6 to 21 hours (tel. +390665011050) and Vodafone 24 hours (tel +390665011268), located in Terminal 1, have SIM Cards and other cell phone accessories for sale.

What to do in case of a long layover?

There are many shops, restaurants, bars and cafes (the Briciole bar is open 24 hours on T1). There are some alternatives open at night in Terminal 3. In addition, there are vending machines in all terminals. In turn, the Rome airport (FCO) has several VIP lounges available in Terminal 3 and they are a great option for a connected flight, a canceled flight, an early morning check-in or for a breakfast, buffet lunch, snacks, drinks and a relaxed atmosphere for rest or work. There are also two hotels connected to the terminals: HelloSky located opposite them, while the Hilton Rome Airport is connected by a covered path.

What to do in case of loss of valuables or luggage?

For lost and found items in the area before security checks, call +39 06 65955253. The office is located upon arrival at T3 (next to the luggage deposit) and is open Monday through Friday from 7:00 a.m. to 5:00 p.m., Saturday and Sunday from 7:00 a.m. to 3:00 p.m.

However, if the loss occurred after security checks, please contact the number +39 0665953313. The office is located at the arrival of T3, in the baggage claim area (opposite belt 11) and is open every day from 7:00 a.m. 11.30 pm.

Is there a luggage storage service?

The luggage deposit is located in Terminal 3, international arrivals.

– conventional trunk: € 9.00 for each piece of luggage transported.

– unconventional luggage boot: € 12.00 for each piece of luggage transported.

– luggage storage: € 10.00 per suitcase for 24 hours. Payment must be made upon return of luggage.

Payment for the porter service can be done online through the romeairports or at the information desks located within the airport, exclusively with a debit or credit card, followed by the issuance of a regular electronic invoice. Payment of the luggage deposit must be made upon delivery of the luggage.

Is there any free parking area in Rome airport?

Kiss & Go is a fast and free parking area designed to offer companions and passengers an agile and comfortable access to the Terminals. From the moment of access, you will have 15 minutes to accompany and greet those who leave or arrive, in complete calm, without stress and without traffic jams.

Are there currency exchange bureaus and banking services?

Banks, ATMs and currency exchange agencies are present inside the terminals and can be found on maps and multimedia totems.

In turn, Poste Italiane has a post office at the airport, in the arrivals area of Terminal 1, open from 8:30 a.m. to 3:30 p.m. Monday through Friday.

Are there pharmacies and First Aid Services?

The pharmacies are located in T1 – registration area – and in T3 (on the second floor).

Three parapharmacies are also available: just before boarding area D, in front of the restaurant floor, and boarding area E51-E61.
The emergency room (Pronto Soccorso) of Fiumicino airport is open 24 hours a day, all year round and provides medical assistance to passengers, companions and airport operators. Airport emergency management is assisted by a central computerized system, active 24 hours a day and connected to seven stations located at the strategic points of the airport.

Telephone +39 0665953133 – 3334